In short. This site sets one cookie, and only after you sign in: it keeps you signed in to your account. There are no analytics, advertising or tracking cookies, which is why you see no cookie banner. If that ever changes, we will ask for your consent first and update this page.
1. What a cookie is
A cookie is a small text record a website stores in your browser so it can recognise you on later requests. The law in the EU, the UK and elsewhere lets a site use cookies that are strictly necessary for a service you asked for without consent, and requires consent for everything else, such as analytics and advertising cookies.
2. The cookies we set
| Name | Purpose | Set when | Lasts | Type |
|---|---|---|---|---|
crawlune_session | Keeps you signed in to your account. Holds a random session id and a signature; the account data itself stays on our server. | After you sign in | 30 days, or until you sign out | Strictly necessary, first party, HttpOnly, Secure, SameSite=Lax |
Visitors who do not sign in get no cookie at all. Signing out deletes it.
3. Cookies set by other sites during sign-in and checkout
Two steps leave crawlune.com for a moment and happen on another provider's domain, under that provider's cookie policy:
- Sign-in happens on Auth0, which sets cookies on its own domain to run the login flow and remember your session there. See Okta's privacy policy.
- Checkout happens on Stripe, which sets cookies on its own domain for payment, fraud prevention and to remember your details if you choose. See Stripe's privacy policy.
Those cookies are not readable by crawlune.com, and we place none of them.
4. What we do not use
- No analytics cookies. Traffic is measured with Cloudflare Web Analytics, which sets no cookie, stores nothing in your browser and identifies no visitor.
- No advertising, remarketing or social media cookies or pixels.
- No local storage on the website for tracking. The desktop app keeps its own settings on your computer, which is not a website cookie and is described in the Privacy policy.
Downloads and the account pages are served through Cloudflare, which processes standard request logs for security and performance; that is server-side and sets no cookie on this site.
5. Your choices
You can block or delete cookies in your browser settings. Blocking crawlune_session means you cannot stay signed in, so you cannot buy, start a trial or manage licences, but everything else on the site and the whole free app keep working.
6. Changes
If we add any cookie that is not strictly necessary, we will show a consent request before setting it, record your choice, and list the cookie here. The date at the top shows the current version.
7. Contact
privacy@crawlune.com. This policy forms part of the Privacy policy.